Privacy policy

Privacy Policy

1. Data Controller

The controller of personal data is RXC Balti OÜ (registry code: 14147572, address: Rannamõisa tee 5a, Tallinn, Estonia, 13516, email: health@cells8.com, phone: +372 5055153).

2. Personal Data Collected

We collect and process the following data:

  • Name and surname

  • Email address and phone number

  • Delivery address

  • Payment data (via secure third-party providers)

  • Purchase history

  • IP address and website usage data (cookies)

 

3. Purpose of Processing

Personal data is used for:

  • Order processing and delivery

  • Payment processing

  • Customer support

  • Legal obligations (accounting, consumer protection)

  • Marketing (only with consent)

 

4. Legal Basis

Processing is based on:

  • Contract performance

  • Legal obligation

  • Legitimate interest

  • Consent (marketing)

 

5. Data Sharing

Data may be shared with:

  • Payment provider: Montonio Finance OÜ

  • Delivery partners

  • IT/hosting providers

  • Accounting service providers

 

6. Data Retention

  • Accounting data: 7 years

  • Customer data: up to 3 years

  • Marketing: until consent withdrawn

7. Consumer Rights

The user has the right to:

  • Access data

  • Correct data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

Contact: health@cells8.com

8. Cookies

We use cookies for functionality, analytics, and user experience. Users can manage cookies via browser settings.

9. Security

We apply appropriate technical and organizational measures to protect personal data.

10. Supervisory Authority

Complaints can be submitted to
Estonian Data Protection Inspectorate