Shipping policy

Shipping Policy

At Cells8, we ship orders from Estonia across the European Union using FedEx.

Shipping destinations

We currently ship to countries within the European Union.

All orders are shipped from Estonia.

Shipping cost

Shipping costs are calculated automatically at checkout based on the delivery destination and order details.

Orders over €200 qualify for free shipping.

Delivery time

Estimated delivery time within the European Union is usually 4-11 business days after the order has been processed and handed over to FedEx.

Delivery times may vary depending on the destination country, local holidays, carrier delays, or other circumstances outside our control.

Order processing

Orders are processed during business days. Once your order has been processed and handed over to FedEx, delivery is handled by the carrier.

Tracking

When your order is shipped, we will send you a tracking link by email so you can follow the delivery status.

Delivery issues

If your package is delayed, damaged, or missing, please contact us at:

health@cells8.com

We will help you resolve the issue with FedEx as quickly as possible.

Customs and taxes

For orders within the European Union, VAT is handled according to applicable EU rules and shown at checkout where applicable.